Your Luggage, Our Priority: Multi-Layer Security at Lock & Go

24/7 HD Video Surveillance with Real-Time Monitoring

Every locker area at Lock & Go Milano Centrale and Como is continuously monitored with high-definition cameras recording 24/7.

• ✓High-definition cameras: 1080p resolution with night vision capability
• ✓Continuous recording: 24/7/365 with 30-day footage retention
• ✓Real-time monitoring: security team reviews footage live
• ✓Motion detection: AI-powered alerts for unusual activity
• ✓Zero security incidents across all locations since launch

Safe Luggage Storage in Como: Advanced Smart Lockers

Our smart lockers provide a fully automated and safe luggage storage experience. Built with highly durable High-Pressure Laminate (HPL), they feature an advanced electronic locking system managed via a centralized terminal.

• ✓Robust HPL Construction: Built with a 6mm HPL structure and 10mm reinforced doors for optimal security.
• ✓Solid Frame: Anodized aluminum uprights supported by a sturdy 30x30 painted tubular steel base.
• ✓Automated Electronic Locks: Interconnected electric locks managed by a dedicated driver board in each module for seamless reliability.
• ✓Smart Centralized Control: Fully automated system managed by a remote-controllable TFT totem.
• ✓Keyless & Unattended: A practical, 100% automated digital experience to keep your bags safe while you explore the city hands-free.

Digital-Only Access with PIN

No physical keys that can be lost, stolen, or duplicated. Each booking generates a unique, 6-digit PIN valid only for your reservation window.

• ✓Unique PIN codes: cryptographically secure, cannot be duplicated
• ✓Time-limited access: codes valid only during your specific booking
• ✓Works offline: PIN code functions without mobile data or WiFi
• ✓256-bit SSL encryption (bank-level security)
• ✓Auto-expiration: codes automatically expire after booking ends

Comprehensive Insurance Coverage Up to €500

Every booking at Lock & Go includes automatic insurance coverage up to €500 at no extra cost — one of the highest coverage amounts in the luggage storage industry.

• ✓Coverage up to €500 with Generali, the biggest Italian insurer — included automatically, no extra cost
• ✓What’s covered: theft, damage, fire, water damage, and loss
• ✓24/7 coverage: protection applies for entire storage duration
• ✓Fast claims: processed within 5–7 business days
• ✓Higher coverage than the industry standard (€100–500)

Verified & Vetted Locations in Safe, High-Traffic Areas

Every Lock & Go location undergoes rigorous security vetting before activation. Our Milano Centrale and Como facilities are strategically positioned in safe, well-lit, high-traffic areas near major transit hubs.

• ✓Milano Centrale: Via Tonale 5 — 300m from the station main entrance
• ✓Como San Giovanni: Viale Felice Cavallotti 2A — central area near station
• ✓Minimum 100 lux illumination 24/7 and 500+ people/hour peak traffic
• ✓Emergency contact buttons at each facility
• ✓100% of locations pass annual re-verification audit

AI-Powered Instant Alerts & Real-Time Monitoring

Our advanced security system uses AI-powered anomaly detection to identify unusual activity and instantly notify our 24/7 security team.

• ✓Unauthorized access attempts: alerts triggered after 3 wrong PINs
• ✓Tamper detection: sensors detect forced entry or physical manipulation
• ✓Security team alerted within 3 seconds, on-site response avg. 5 minutes
• ✓You receive SMS/email alert immediately for every locker access